Overview
Best Business Websites ("we," "us," or "our") operates bestbusinesswebsites.ca. This Privacy Policy describes how we collect, use, disclose, and protect personal information in the course of providing our website services to Canadian businesses. It is designed to align with Canadian private-sector privacy principles, including transparency, consent, limited collection, limited use and disclosure, safeguards, access and correction, and accountability.
Depending on your province of residence, provincial private-sector privacy laws may also apply — including Quebec's Law 25 for residents of Quebec — in addition to or in place of PIPEDA.
Information we collect
We may collect the following types of personal information:
- Name and business name
- Email address
- Phone number, if provided
- Existing website URL and project details
- Form submissions and correspondence
- Analytics and usage data (page views, referrers, device data)
- Cookies, browser, and device information
Why we collect it
- To respond to inquiries and prepare quotes
- To provide our website design and related services
- To improve our website and services
- For analytics and performance measurement
- For security and fraud prevention
- To send marketing communications only where you've provided consent
Consent
We collect and use your personal information based on your consent. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide services or respond to inquiries.
Disclosure to service providers
We may disclose personal information to trusted service providers who help us operate our business — including hosting, analytics, email, form, and CRM tools — under contractual protections that require them to safeguard your information.
Cross-border processing
Some of our service providers may store or process information outside of Canada, including in the United States. When information is processed outside Canada, it may be subject to the laws of that jurisdiction. We use reasonable safeguards to protect information transferred outside of Canada.
Retention
We retain personal information only as long as reasonably necessary for the purposes it was collected, to meet legal and contractual obligations, and to resolve disputes.
Security safeguards
We use reasonable physical, organizational, and technical safeguards to protect personal information against loss, theft, and unauthorized access, disclosure, or use. No system is perfectly secure, but we work to protect the information you share with us.
Your rights
Subject to applicable law, you have the right to request access to, correction of, or deletion of your personal information, and to withdraw consent. To make a request, contact us at privacy@bestbusinesswebsites.ca.
CASL email marketing
Canada's Anti-Spam Legislation (CASL) requires consent before sending commercial electronic messages. We separate service inquiry consent from marketing consent, and we do not pre-check optional marketing consent boxes. You may unsubscribe from marketing communications at any time using the link in each email.
Contact
For privacy questions or requests, contact us at privacy@bestbusinesswebsites.ca or hello@bestbusinesswebsites.ca.
Questions? Contact us.